How to Fix Error 492 on Google Play Store


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We have a simple fix for app could not be downloaded due to error 492 in Google Play Store. This Android Error prevents users from updating, downloading or installing apps and games from the Play Store.  It’s weird that this error only affects selected apps whereas other apps install just fine. So what are the solutions and possible methods to resolve this error? The solution involve the similar steps used to fix Android error 498, which is to clear app cache and data of Play Store and other similar Google apps. Here are the easy steps to fix error 492 in Google Play Store and also on MIUI based Mi-Market:

How to fix Google Play Error 492 on Android 

Example errors:
Update for “YouTube” could not be downloaded due to an error (492)

Update for “Clash of Clans” could not be downloaded due to an error (492)

“Hearthstone: Heroes of  Warcraft” could not be downloaded due to an error. (492)

Other Apps/games affected by Error 492 include Facebook, Viber, Whatsapp, Hearthstone:Heroes of Warcraft, Asphalt 8, Dead Trigger and so on. 
screenshot of google play error code 492


Solution 1: Re-installing the App or Game

If you are getting this error while trying to update, first uninstall the app and then re-install it from Google Play Store. Also, make sure to check that your internet connection is not slower than usual.


Solution 2: Clearing Cache and Data 
This is the most common approach to fix Android error messages and error codes during app installation in Google Play Store.

  1. Go to Settings >> Apps >> All
  2. Scroll down and select “Google Play Store”
  • Select “Clear Cache” and “Clear Data”
  • Scroll down and select “Google Services Framework”
    • Select “Clear Cache” and “Clear Data”
  • Now open Google Play Store and update or install your app (or game)
  • Additionally, you may have to uninstall updates for “Google Play Store”  on Step 2 above. That will restore the factory version of the Play Store. Don’t worry, the Play Store app will automatically update later. 
    Solution 3: For Custom ROM users
    Custom ROM users use a “recovery” menu to flash new ROMs (operating systems) or other additional software tweaks via zip files. People who use customized Android OSs like Cyanogenmod are tech savvy and they will know what the below steps are, but newbie flashers may need to do som research. 
    • Turn off your phone and boot into recovery
      • Search online for the proper button combination to enter recovery mode
    • Use volume keys for highlighting menu options
    • Select “wipe cache partition” 
    • Optionally, go to advanced menu and select “wipe dalvik cache”
    • Reboot system
    • Open Google Play Store and Download your app 

    Solution 4: Formatting SD Card

    If you are running custom ROM on your rooted Android device, then you can probably install APps to SD. When you have a corrupt SD Card and try you install apps (games) in it, you can get error 492. Format your SD Card or run on a disk check to find and solve system file errors. To check for errors, connect your device to your PC or simply take out the SD Card and insert it into your PC. Then right click on the removable storage and click Properties. Go to Tools >> Click “Check”. You might have to replace your SD Card if it has lots of bad sectors.

    If you are still getting the error code 492, you maybe able to fix it my using the methods on these posts:

    Related Android Error Codes and Fixes
    How to Fix  Google Play Error 907 
    How to Fix Error 963 in Google Play
    How to Fix Error 489 in Google Play
    How to Fix Error 906 in Google Play 


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    Source: http://valuestuffz.blogspot.com

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